Frequently Asked Questions


Standard shipping is FREE within the Continental United States. 

We ship with UPS, USPS and Fedex.

FOR STANDARD LOOSE PRINTS, Shipping times range from 5 to 10 business days. 

FOR CANVASES, METALS, FRAMED PRINTS AND ACRYLIC ORDERS, Shipping times are 7-14 days.  

Tracking information for all orders will be emailed to you as soon as order is shipped.

Shipping outside of the Continental U.S., expedited shipping, and special requests will be charged at full cost.

For shipping outside the Continental U.S., please contact us by email first, to discuss the best and most cost-effective way to ship your art. All shipping and handling costs must be borne by the buyer. We use Fedex for international shipping but we're happy to ship with any carrier you're comfortable with. Kirkwood Kreations Photography will not be responsible for import duties and taxes required for international shipping.


refund/cancellation policies

We understand sometimes orders can be placed incorrectly, or you can change your mind. 

If you have paid for an order, and that order has not shipped, we will refund your money paid on that order minus a 20% handling fee.

If you have paid for an order and that order has shipped, you will be responsible for shipping the order to our location once you receive it.  Once we receive the cancelled order from you, we will refund your money paid minus a 20% handling fee. 

Kirkwood Kreations Photography wants to ensure that you receive quality products for display in your homes and office. Once you receive your order, please inspect it to make sure it meets your expectations.  If for any reason you're not satisfied with your purchase, please contact us and include your order number and a brief description of what the problem is, and we will contact you to see how we can resolve the situation. 


How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!

You can also follow us on our social media pages as we are constantly posting about new work!

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Facebook


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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